Salespeople Are Dinosaurs, and Their Meteor Is Called “Customer Centricity”
briand.substack.com
I must be creative with my headline to grab your attention, one of your most valuable possessions. But it is true that “salespeople“ or any title or function which includes the term “sales” should disappear and be replaced—especially if you have a customer-facing or interacting role. If you don’t have a customer-facing role, you can have the title you want; nobody outside your company cares.
Salespeople Are Dinosaurs, and Their Meteor Is Called “Customer Centricity”
Salespeople Are Dinosaurs, and Their Meteor…
Salespeople Are Dinosaurs, and Their Meteor Is Called “Customer Centricity”
I must be creative with my headline to grab your attention, one of your most valuable possessions. But it is true that “salespeople“ or any title or function which includes the term “sales” should disappear and be replaced—especially if you have a customer-facing or interacting role. If you don’t have a customer-facing role, you can have the title you want; nobody outside your company cares.